QA Automation Engineer

About the Company

Headquartered in Ireland with offices in London, New York and Lisbon, ID-Pal is a fast-growing B2B identity verification company, focused on providing businesses with a simple, secure and convenient way to verify their client’s identity. Through our innovative and award-winning technology, we ensure businesses establish and maintain trust with their customers, providing the very best digital experiences whilst keeping fraudsters at bay.

We operate in a regulated environment and build systems that power AML, KYC, and KYB identity verification journeys across web and backend platforms.

About the Role

We are looking for a hands-on QA Automation Engineer to take ownership of quality across our web and backend systems.

This is an automation-first role within a distributed engineering team. You will be expected to work independently, proactively identify gaps in test coverage, improve automation reliability, and contribute meaningfully to release confidence without requiring close supervision.

You will collaborate closely with engineers and product teams to ensure high-quality releases and continuously improve how we approach testing.

You will ideally be based in Portugal for a remote arrangement. We also accept candidates based in Ireland and UK.

Core Responsibilities

• Build and maintain automated tests for UI and API workflows
• Improve and extend our existing automation frameworks (Cypress / Playwright / WebDriver IO).
• Test AML/KYC/KYB and document verification journeys.
• Perform exploratory and regression testing when required.
• Raise, track, and verify defects to resolution.
• Contribute to CI/CD pipeline improvements and automation integration.
• Proactively identify gaps in coverage and drive quality improvements.
• Support quality processes aligned with ISO 27001 and ISO 9001 standards.

Key Requirements

• 5+ years of hands-on automation testing experience.
• Strong experience with Cypress or Playwright.
• Strong understanding of testing methodologies and automation best practices.
• Designing and maintaining scalable automation frameworks.
• Experience testing REST APIs (Postman or similar).
• Good understanding of SQL and database validation.
• Familiarity with CI/CD pipelines and source control (Git).

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• Experience working in an Agile environment.
• Experience testing both native mobile applications and web applications across browsers.

Nice to haves:

• Experience with AWS services (Lambda, SQS, DynamoDB, etc.).
• Experience in FinTech or regulated environments.
• Exposure to AML, KYC, KYB, or document verification systems.
• Experience with performance testing tools (JMeter, Gatling).
• Exposure to event-driven architectures.
• Experience with BDD (Cucumber / Playwright BDD).
• Experience collaborating with engineers to improve unit and integration test coverage

Our Technology Environment:

• Java / Spring Boot
• React / Angular (TypeScript)
• Cypress / Playwright / Cucumber
• WebDriver IO
• Appium
• AWS (serverless architecture)
• SQL & NoSQL databases
• Git / Bitbucket
• Jira / Monday.com
• TestMo

About You:

• Self-starter who takes ownership of quality.
• Proactive in identifying risks and gaps.
• Confident collaborating with engineers in a distributed team environment.
• Detail-oriented and analytical.
• Comfortable managing multiple priorities.

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• Strong communicator who collaborates effectively with engineers and product teams.
• Motivated to continuously improve test coverage and quality.

What can ID-Pal offer you?

• Role budget: €50,000 - €60,000 annual salary.
• A high-impact role with ownership and autonomy.
• Exposure to high-growth SaaS operations and customer-facing challenges.
• A collaborative, transparent, and fun culture focused on user-centric innovation and continuous improvement.

Benefits and perks at ID-Pal

Work-life balance

• 23 Days Annual Leave
• Extra Day Off for Your Birthday
• Work Abroad for 2 Weeks Each Year

Upskilling & Wellness

• Access to Bike-to-Work scheme
• Annual wellness/gym membership contribution
• Educational Support based on business needs

Social & Culture

• Monthly Team Lunches
• Regular Social Events and Company Away Days

ID-Pal is an Award-Winning global Identity Verification company that achieved rapid growth within a short space of time and continues to expand across the globe. We are proud of our achievements so far but have much bigger plans and are looking for people who want to be part of that journey. We can offer you the chance to contribute directly to the growth and success of the company and to build something you are proud of. You will be part of an environment where you will constantly be learning and adapting as the company grows.

• If you think you’re a strong candidate for this role, please apply! Learn more about ID-Pal.

Protecting identities is ID-Pal’s bread and butter, and Identity is one of our core values. As an employer, we believe that our workplace is stronger when diverse identities come together, bringing a mix of perspectives, experiences, and ideas to the table. That’s why we are proud to be an equal opportunities employer, committed to fostering an inclusive and welcoming environment for all. We encourage and welcome applications from candidates of all backgrounds, nationalities, and experiences.