We are excited to offer you this new opportunity within Wipro Technologies, one of the biggest brands in the industry at this moment with a well-established history in various domains.
As part of this project and a new team, your role as a Contract Specialist with English will be to build and co-manage a strong relationship with our client organization and perform based on defined SLA and KPIs, within the digital client industry.
Responsibilities:
Responsible for data integrity within existing tool portfolio
Support with daily/weekly/monthly reporting activities.
Supply regular regional status updates for all escalated Service Requests.
Identify, manage and record escalation trends and collaborate with SAT Team on product defects and trends.
Develop and implement new SharePoint based workflows or maintain exsting ones and ensure that their configuration is properly handled.
Create and maintain technical documentation, including user manuals and guides.
Analyze and revise existing system logic difficulties and ensure that technical knowledge of all phases of the Sharepoint application systems is maintained.
Perform object-oriented analysis and design, and diligent testing to ensure optimal performance of all assigned systems and system modules.
Critical skills required:
Good experience in InfoPath
Good experience in SharePoint Designer
Basic knowledge in Power App and Power Automate
Excellent English Communication Skills;
Good analytical & synthesis skills
Rigorous and accurate working style
Good working knowledge of MS Office (especially Excel)
Good Customer relationship capacity
Basic working knowledge and understanding of Enterprise Resource Planning (ERP) system
Problem solving oriented
Self & Professional motivation
Self-confidence & independence in decision making
Punctuality & Flexibility
Team work capability
Proactiveness
Benefits of working with us:
The chance to work for Employer of the Year 2023!
Competitive salary with attractive set of social benefits:
Private Pension Plan;
Monthly Benefit budget;
Medical insurance;
Life insurance;
Christmas bonus;
Relocation package for candidates outside of TIMIS county;
Great career opportunity to work for one of the biggest brands in the world in a unique work environment;
Personal development in a multinational working environment through nice extracurricular activities with the team;
Professional development through a variety of training programs (hard/soft skills);
BOOKSTER opportunities;
Nice designed and central business office;
Coffee and tea on the house;
The promise of an enjoyable first impression after discussing with any of our recruitment colleagues.
