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IT Support Engineer

whitehats โ€ข United Arab Emirates
Relocation
This Job is No Longer Active This position is no longer accepting applications
AI Summary

Provide on-site and remote technical support for desktops, laptops, and peripherals. Troubleshoot hardware and software issues, maintain servers, and manage network infrastructure. Required skills include Windows Server, Office 365, and Google Workspace administration.

Key Highlights
On-site and remote technical support
Troubleshooting hardware and software issues
Server maintenance and network infrastructure management
Key Responsibilities
On-site and remote support for desktops, laptops, and peripherals
Troubleshooting hardware and software issues (Windows & macOS)
Server maintenance, upgrades, and ongoing support
Network and infrastructure support (routers, switches, firewalls)
Management of Microsoft 365, Google Workspace, and hosted email solutions
Email migration, user account creation, and configuration
Cloud security implementation, endpoint protection, and backup solutions
Installation and maintenance of IT infrastructure, servers, and storage
Data backup monitoring and disaster recovery support
Technical Skills Required
Windows Server Office 365 Google Workspace Windows macOS TCP/IP DNS DHCP VPN VLAN Wi-Fi VMware Hyper-V
Benefits & Perks
Relocation required
Relocation package provided

Job Description


๐Ÿ“ Location: UAE (On-site)

๐ŸŒ Candidates: India-based professionals willing to relocate

๐Ÿ’ผ Experience: 3โ€“5 Years

โœˆ๏ธ Relocation: Required

๐Ÿ”ง Key Responsibilities

โ€ข On-site and remote support for desktops, laptops, and peripherals

โ€ข Troubleshooting hardware and software issues (Windows & macOS)

โ€ข Server maintenance, upgrades, and ongoing support

โ€ข Network and infrastructure support (routers, switches, firewalls)

โ€ข Management of Microsoft 365, Google Workspace, and hosted email solutions

โ€ข Email migration, user account creation, and configuration

โ€ข Cloud security implementation, endpoint protection, and backup solutions

โ€ข Installation and maintenance of IT infrastructure, servers, and storage

โ€ข Data backup monitoring and disaster recovery support

๐Ÿง  Required Skills & Experience

โ€ข 3โ€“5 years of experience as IT Support / Field Engineer / Infrastructure Support

โ€ข Strong knowledge of desktop and server environments

โ€ข Hands-on experience with Windows Server (AD, DNS, DHCP)

โ€ข Experience with Office 365 and Google Workspace administration

โ€ข Good understanding of networking concepts (TCP/IP, DNS, VPN, VLAN, Wi-Fi)

โ€ข Exposure to virtualization technologies (VMware / Hyper-V)

โ€ข Knowledge of cybersecurity best practices and firewall management

โ€ข Excellent English communication skills

โ€ข Strong customer service and problem-solving abilities

๐Ÿ“ฉ How to Apply

โ€ข Apply via LinkedIn

โ€ข Share your CV at [email protected]


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