Senior Director AI Management Monitoring & Testing

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Job Overview

PenFed is hiring a (Hybrid) Sr. Director AI Management (Monitoring & Testing) at our Tysons, Virginia location. This position is responsible for AI Ethics, Monitoring & Testing and will design and implement enterprise-wide standards, policies, and procedures for responsible AI testing and monitoring. This role focuses on creating uniform frameworks for monitoring, testing, and validating AI systems across the organization-ensuring ethical, compliant, and transparent practices-without directly performing operational testing. The ideal Director understands PenFed's business environment and regulatory landscape to tailor these frameworks for scalability and adoption.

Responsibilities

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties, and the position will perform other duties as assigned.

Framework Development

• Establish procedures and frameworks for responsible AI monitoring, testing, and validation across all business units.
• Define governance models that clearly articulate ownership, decision rights, escalation paths, and exception handling for AI systems.
• Establish enterprise requirements and standards for AI ethics, including fairness, accountability, bias detection, transparency, and explainability.
  
  

Policy & Compliance

• Develop and maintain AI policies aligned with emerging regulations (EU AI Act, NIST AI RMF), internal risk standards, and enterprise governance frameworks.
• Ensure responsible AI frameworks integrate with enterprise risk management and compliance programs and processes.
  
  

Oversight & Accountability

• Maintain visibility in the enterprise AI portfolio, including monitoring and testing coverage across use cases and platforms.
• Establish mechanisms to track adoption, maturity, gaps, and risks related to responsible AI practices.
• Escalate material gaps or risks to executive leadership with clear, actionable recommendations.
  
  

Cross-Functional Enablement

• Partner with Data Science, Engineering, Operations, and Risk teams to embed responsible AI standards into the complete AI lifecycle.
• Provide strategic guidance and oversight that empowers teams to execute consistently.
• Collaborate with teams across the organization that support various technical platforms to evolve observability and monitoring capabilities to ensure adherence with defined AI governance and program standards.
  
  

Education & Advocacy

• Lead organizational training on responsible AI standards, ethical practices, and monitoring protocols.
• Serve as a thought leader and advisor to executive leadership on ethical AI, translating complex AI ethics topics into clear business insights.
  
  

Outcomes, Metrics, & Continuous Improvement

• Define and track key metrics related to responsible AI adoption, coverage, efficiency, and risk reduction.
• Monitor frameworks and continuously refine based on feedback, regulatory changes, and technological advancements.
• Establish metrics that help reduce variability across AI development and deployment, support faster time-to-value and reduced rework.
  
  

Qualifications

Equivalent combination of education and experience is considered.

• Master's or bachelor's in computer science, AI/ML, Ethics, or related field preferred.
• 12 years' work experience with 5 in management and 1 at the Director level.
• Proven ability to design and implement enterprise-wide standards and frameworks.
• Strong understanding of AI/ML principles, bias detection, model monitoring, and explainability.
• Expertise in regulatory compliance and ethical AI best practices.
• Exceptional leadership and stakeholder engagement skills.
• Exceptional written communication skills and strong oral communication skills.
• Strong analytical, interpersonal, and decision-making skills.
• Experience in financial services or other regulated industries preferred.
• Experience with AI observability platforms and governance tools preferred.
  
  

Supervisory Responsibility

This position will not supervise employees.

Licenses and Certifications

No Additional Licenses Or Certifications Required.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel

Ability to travel to various worksites and be on-call is required.

Benefits

At PenFed, we offer a robust benefits package designed to support you both personally and professionally. You'll have access to comprehensive health, dental, and vision plans; paid time off; and family-friendly benefits like paid parental leave, care support, and fitness center access. Financial wellness is encouraged through features like a 401(k) match, employee loan discounts, and fully paid life and disability coverage. We also support growth via education assistance, community involvement, and volunteer opportunities.

Our Purpose

Helping members achieve their dreams since 1935.

Pentagon Federal Credit Union (PenFed) is one of America's largest federal credit unions, serving 2.8 million members worldwide with $29 billion in assets. PenFed offers market-leading certificates, checking and savings, credit cards, personal loans, mortgages, auto loans, and a wide range of other financial services, always with members' interests in mind. PenFed is federally insured by the NCUA and is an Equal Housing Lender.

Berkshire Hathaway HomeServices PenFed Realty, LLC is a full-service real estate company ready to assist our clients with buying, selling and renting a home. The company is a wholly owned subsidiary of PenFed Credit Union and is the largest independently-owned brokerage in the Berkshire Hathaway HomeServices network, placing us in the top 1% of all real estate brokerages in the country.

With almost 60 offices and nearly 2,000 world-class sales professionals, we offer complete service coverage in Virginia, Maryland, the District of Columbia, Delaware, Pennsylvania, West Virginia, Florida, Tennessee, Kansas and Texas. In addition, we also offer specialized client services which include management of vacation properties and long-term rentals, corporate relocation services and national referral network.

Equal Employment Opportunity

PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.

PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

If you have questions about this posting, please contact [email protected]