About Baubap
We are a fast-growing, Mexican fintech startup with the mission to become the bridge to people's financial freedom through technology.
We are providing microloans to people in financial need through a fast and efficient process, always treating them with the respect and dignity they deserve.
Our long-term vision is be
the most inclusive digital bank in LATAM with more than 2.5 million clients.
- We require that the candidate is fluent in Spanish and currently resides in the LATAM region, as it's important be willing to work under the Mexican Central Time Zone.
About you
🚀 You are an expert in implementing performance reviews ad-hoc, depending on the company stage and need. You have a very extended knowledge on tech solutions and platforms where we can drive a lean and intuitive performance cycle as well as learning and development plans. You enjoy to solve problems through technology and have a strong experience working to elevate people's performance and engagement.
You see opportunities where others see obstacles. You are analytical and love solving problems at their root. You fall in love with the problem, but focus on finding the best solution. You are someone who, before proposing anything, listens to the context, understands the situation, analyzes the problem, and anticipates the consequences of possible solutions. You are motivated and have the optimal sense of urgency, making things happen quickly. You stand out for your attention to detail and for not letting anything slip by. Your organization and planning are impeccable.
You are looking for a place where you can make an impact through your work, you like having clear objectives, and you
"enjoy building the bridge as you walk on it", you are resourcefully and passionate about acting proactively always assuring bringing the best employee experience to others, you are flexible and able to manage several projects at the same time giving them the focus needed but coordinating teams, agendas and projects simultaneously. Fast-paced environments excite you.
About your role
As a Learning and Development Manager, you will help us define and drive Performance reviews accordingly to the company stage and needs together with the best tech solution to drive these exercise along the year and on real time so that our Baubapians adopt this processes on their daily activities.
You will be responsable for creating the learning strategies and learning experience towards a scalable business environment helping our Baubapians on their personal development and career readiness so they grow at the same time as the business does.
You will develop and create courses and learning routes from scratch as well as all the content curation needed from our managers and Individual contributors to deliver their projects at its best.
Finally you will manage a new LMS system together with data, dashboards and all the analytics to guarantee Baubap is growing and developing in the skills we all need to thrive in our roles and the business needs.
As Learning and Performance Manager, these are the challenges that you will help us:
- Design and implement Performance Reviews: Create the fundamentals concepts and logistics of the Baubap's performance cycle considering the different team needs and way of work seeking for more productivity and results.
- Implement a performance platform: that helps with async performance tracking as well as an LMS that meets Baubap's expectations towards career readiness and business growth
- Learning & Development plans: Define and implement learning paths and learning experiences for our Baubapian's journey and engagement expectations.
- Data-driven decision maker: Use HR data and metrics to make informed decisions and continuously improve processes and policies.
- Upgrade Our Current Processes: Ensure they are as efficient and automated as possible.
- Scale the business: Set Baubapian's for success under regulatory Fintech environment.
Day to day
- Map Baubapian's skills and design plans for their developent.
- Design courses, workshops and their content as well as the facilitation of their modules and learning tracks.
- Partner with internal and external learning stakeholders to guarantee the best learning experience for Baubap.
- Manage training Budget guaranteeing equity within the teams and specially tracking their skill development.
- Manage LMS and Performance platforms by the time you bring analytics and learning and performance data to the business.
Requirements
- Minimum 8 years' experience working developing performance reviews
- With experience in designing courses (instructional design) and workshops as well as their facilitation
- Financial services or Fintech experience is a must
- Understanding Financial regulations related to financial instruments such as investment, loans, credit, etc…
- Excellent communication skills, both written and verbal; (English and Spanish)
- Startup experience
- Tech-savvy (authoring tools, LMS, slack, notion, Gsuite, HRIS, excel proficient)
- Attention to detail
🚀 Nice to have
- Experience with product vision companies.
What is our way of working?
- Clear and transparent communication. You are able to express your thoughts clearly, concisely and to the point. You can openly discuss any blockers you have, and constructively point out areas for improvement.
- Relentlessly resourceful at execution and problem solving. You make things happen, no matter what. You are disciplined, organized and systematically follow through on your work. Instead of getting stuck thinking "well, this doesn't work", you look for creative / innovative / outside-of-the-box solutions to fix the issue and move on.
- Sense of urgency. You operate with a constant sense of urgency (as if there was a large, hungry wolf chasing you), constantly looking for ways to move ahead and push everything around you to get to your desired outcome in the most efficient and productive way. You don't wait around and make things happen.
- Flexibility / adaptability / resilience. You can maintain your composure and focus despite the constantly changing environment, and adequately adapt to new conditions. You can swiftly change the course of action when needed, and you don't get easily demotivated.
- Being self-driven /committed. You require very little guidance and intervention from your leader to move ahead. You can correctly read what the situation requires, and take the necessary action accordingly. If your leader were to disappear, you can still move ahead and make relevant things happen. You act because you want to, and not because someone else is telling you that you should.
- Strategic thinking / seeing the bigger picture. You can see further than just your immediate "doorstep". You can correctly assess the deeper implications of certain decisions that might materialise in the future, and take decisions accordingly. You often use data or previous research to inform your recommendations and decisions.
- Critical / analytical thinking. You can correctly analyse the root causes of a problem, without getting side-tracked by irrelevant, minor details. You can come to the right conclusion and propose a clear, logical plan of action. You don't stay on the surface of things.
What we offer
- Being part of a multinational, highly driven team of professionals
- Flexible and remote working environment
- High level of ownership and independence
- 20 vacation days / year + 75% holiday bonus
- 1 month (proportional) of Christmas bonus
- Vales de despensa of 3,257 MXN / month
- Health & Life insurance
- Home office set-up budget
- Unlimited budget for Kindle books
- 2 psychological sessions/month with Terapify
- Baubap Free Loan
