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Job Description
Hello Professionals, We are looking for Technical Support Engineer with the following skill sets.
Role : Technical Support Engineer
Location : Mexico (REMOTE)
- Experience writing and debugging TypeScript code. Knowledge of React or Ruby is a plus.
- Experience with SQL, especially PostgreSQL. Able to query data and understand complex relationships between different business entities.
- Technical Support experience providing end-user support on complex, feature rich B2B SaaS platforms
- Experience in API troubleshooting.
- Experience with advanced troubleshooting, critical thinking, and problem-solving.
- Demonstrated success collaborating with other teams to resolve issues, including Engineering and Customer Success
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