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Technical Support Engineer

Fieldguide • United State
Remote
This Job is No Longer Active This position is no longer accepting applications

Fieldguide is seeking a Technical Support Engineer to remove roadblocks for customers encountering technical challenges across their Auditing Platform. The ideal candidate will have 3+ years of experience in Technical Support, IT, or a related field, with strong technical aptitude and excellent communication skills.

Key Highlights
Remove roadblocks for customers
Diagnose and resolve technical issues
Collaborate with cross-functional teams
Technical Skills Required
API clients like Postman Session replay Log review Browser developer tools SQL queries API debugging Data integration concepts Auth standards and protocols like OAuth, SAML, and SSO
Benefits & Perks
Competitive compensation packages with meaningful ownership
Flexible PTO
401k
Wellness benefits
Technology & Work from Home reimbursement
Flexible work schedules

Job Description

Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and financial audit. Put simply, we build software for the people who enable trust between businesses.We’re based in San Francisco, CA, but built as a remote-first company that enables you to do your best work from anywhere. We're backed by top investors including Bessemer Venture Partners, 8VC, Floodgate, Y Combinator, DNX Ventures, Global Founders Capital, Justin Kan, Elad Gil, and more.
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