Globalteam is seeking a highly organized and service-oriented Systems Administrator to support internal operations, user onboarding, SaaS administration, and automation across the agency's technology ecosystem.
Key Highlights
Technical Skills Required
Benefits & Perks
Job Description
Job Title: Systems Administrator — Remote Operations Support
Job Modality: 100% Remote
Employment Type: Full-Time / Contractor
Industry: Digital Marketing / Technology Operations / SaaS
About the Client
Our client is a remote digital marketing agency serving small to medium-sized medical, dental, and legal businesses. The agency operates with a fully distributed team of 50+ professionals across multiple time zones and relies on a modern SaaS tech stack to support its operations and client delivery.
About the Role
We are looking for a highly organized, service-oriented, and proactive Systems Administrator to support internal operations, user onboarding, SaaS administration, and automation across the agency’s technology ecosystem.
This role is responsible for:
- Onboarding and provisioning new users
- Managing system access and security
- Providing first-line technical support
- Administering HubSpot and core business tools
- Building and maintaining automations and integrations
You will play a key role in ensuring operational continuity and efficient system performance across the organization.
Key Responsibilities
- Set up and provision accounts for new employees and contractors
- Provide first-line IT support for software, hardware, and access issues
- Create and maintain internal IT documentation, guides, and FAQs
- Order, track, ship, retrieve, and redeploy hardware for remote staff
- Manage user permissions and security protocols across the tech stack
- Administer HubSpot users, teams, workflows, sequences, and automations
- Build, maintain, and optimize Zapier and cross-platform automations
- Troubleshoot system issues and improve operational efficiency
- Support integrations across marketing, sales, and SEO tools
Technical Expertise
- HubSpot CRM & Marketing Hub administration
- Workflow automation, sequences, and user management
- Zapier automation and cross-platform integrations
- Google Workspace, Slack, Zoom, Bitwarden, and other SaaS tools
- Understanding of marketing, sales, and SEO tool integrations
- Basic security practices (password management & access control)
Qualities & Core Competencies
- Detail-oriented and highly organized
- Reliable and trustworthy
- Patient and service-focused
- Strong written communication skills
- Ownership and accountability mindset
- Ability to work independently in a remote environment
Working Hours & Time Zone
Remote role with availability during East Coast (EST) business hours.
Languages
- Spanish & English (required)
What We Offer
- Fully remote work environment
- Opportunity to support a fast-growing digital agency
- Hands-on experience with a modern SaaS stack
- Collaborative and supportive operations team
- Growth opportunities in systems, automation, and IT operations
Similar Jobs
Explore other opportunities that match your interests