Experience with Google Workspace & Microsoft 365 cloud technologies
Job Description
Company Description
Outsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals.
IT Level I Support
Excellent oral and written English language skills are essential.
Minimum 2 years’ experience in providing technical service role.
MSP experience well regarded.
Strong troubleshoot and problem-solving skills.
Strong knowledge of Windows OS, Server, and Networking
Experience with Google Workspace & Microsoft 365 cloud technologies - Office 365, Exchange, Azure AD, SharePoint/OneDrive, MDM.
Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and team members alike.
Experience in both Desktop and Server support.
PowerShell and Linux scripting
Proficiency in commercial call/ticket logging tools (e.g., Atera).
Create, Maintain, and update IT documentation (KBA)
Excellent communication and interpersonal skills with an ability to work proactively and independently.
Ability to prioritize and manage multiple tasks simultaneously.
Excellent time management and problem-solving skills with proven troubleshooting abilities
Present a professional appearance and attitude while providing our clients with an excellent customer service experience.
A passion for technology and a commitment to staying up to date with the latest developments in the field.
Monday to Friday 7am to 4pm Manila Time work schedule
Must have reliable internet connection at home
Must be comfortable working homebased
By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.
