T
AI Summary
TryHackMe seeks a Senior Customer Success Manager (Education) to manage a £2M+ portfolio of educational accounts, driving adoption, engagement, and satisfaction.
Key Highlights
Manage a £2M+ portfolio of 130+ educational accounts
Drive adoption, engagement, and satisfaction
Partner with educators to embed TryHackMe into curricula
Monitor and act on usage data to predict churn risks
Develop scalable playbooks and identify expansion opportunities
Technical Skills Required
Benefits & Perks
Salary based on geographic location, seniority, and interview performance
100% remote work
Tools and accessories for work
Swag pack
£2,500 training budget
Company retreat
Health insurance
Enhanced maternity and paternity package
401k/pension
Free lunch
Free THM subscription for circle
Job Description
At , our mission is to make learning and teaching cybersecurity . With a community of over , we’re transforming how cybersecurity skills are taught from classrooms to global enterprises.We’re looking for a to own and grow relationships with who use TryHackMe to educate the next generation of cybersecurity talent. You’ll ensure every institution in your portfolio sees measurable outcomes, renews with confidence, and advocates for TryHackMe across the education landscape.As the Senior CSM (Education), you’ll manage a , ensuring they achieve meaningful adoption and impact.
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