Job Details:
This position is responsible for providing advanced technical and functional support of Infrastructure, applications, and Tyson business systems for the end-user. This includes responsibility for the technical and functional support of strategic business initiatives; aligning with specific business groups to understand current and anticipated business process support needs; assisting with the development, implementation, and support of internally developed business applications and processes; providing advanced application and operating systems, technical and functional support in a networked environment.
- Collaborate with IT Professionals and other technical staff to ensure that the delivered solution is meeting the needs of the business
- Proactively analyze and resolve database, software, system, or application errors in a timely and accurate fashion
- Provide status reports as requested and escalate items to decision makers as needed.
- Create and maintain documentation for databases and procedures related to the delivered solution
- Train customers and junior team members on usage of delivered solutions to satisfy current architectural standards.
- Provide on-call support and problem resolution for area of responsibility.
- Identify cross-platform opportunities to automate the execution of repeatable tasks
- Perform patch and code management to maintain or regain operational health.
- Demonstrate problem-solving skills within area of responsibility and adjacent technology areas.
- Analyze and interpret information systems proposals
- Build, maintain, and improve databases to support business processes
- Document activities via support center call-tracking tools, revise specific technical manuals, knowledge repositories, and correspondences, creating and interpreting reports.
- You will work closely with domestic and foreign employees and contractors as we work to provide a full service follow the sun support for our business customers.
Requirements:
Education: Minimum four-year degree in Computer Science, Information Systems or other technical area. Related experience may be acceptable. College degree preferred.
Experience: 2+ years of industry experience required, 4+ years of industry experience preferred
Computer Skills: Advanced knowledge of databases, computer systems, operating systems, applications, and/or equipment with deeper expertise in a specific field. Task automation through multiple shell scripting and/or automation tools; Systematic patch management; Application of current technology developments and trends.
Communication Skills: Ability to communicate technical information to non-technical team members. Ability to effectively deliver both written and verbal communication to customers, peers, and management. Must be able to work cooperatively and effectively in a team environment.
Special Skills:
- Administration of databases following known best practices
- Primary database platforms for position: PostgreSQL, Oracle, Progress, DB2
- Security configuration using known best practices as it relates to database management
- Performance tuning of databases, components, and underlying hardware
- Troubleshooting of databases, components, and underlying hardware
- Identify, analyze, and resolve database/system/application errors
- Hands-on experience with database includes both Cloud based (AWS & GCP) as well as on premise systems.
Supervisory: None
Travel: Some travel may be required. Amount of travel will be determined by individual project requirements.
Relocation Assistance Eligible:
No
Work Shift:
Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.
Tyson is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.
We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more.
CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection, click here.
