Lead high-volume, strategic technical deployments across Latin America. Manage project scope, teams, and customer expectations. PMP-certified and bilingual in Spanish and English.
Key Highlights
Technical Skills Required
Benefits & Perks
Job Description
Job Title: Senior Project Manager - Professional Services
Location: Offshore Remote (LATAM) – preference for Santa Catarina, Brazil or Lima, Peru
Employment Type: Contract (12 months)
Rate: To be confirmed (Target: ~$18 USD/hour)
Experience Level: Senior (5-7+ years)
Position Overview
We are seeking a Senior Project Manager to lead high-volume, strategic technical deployments across Latin America. This role requires managing a dynamic portfolio of enterprise solution projects (typically 90-180 days) while serving as the primary point of contact and trusted advisor for customers in the region. The ideal candidate will be PMP-certified, bilingual in Spanish and English, and experienced in SaaS, cybersecurity, or networking solutions.
Key Responsibilities
Project Foundation & Planning
- Identify all project stakeholders from the Statement of Work (customer and internal)
- Define and control project scope, requirements, and deliverables in collaboration with stakeholders
- Build and structure project teams with appropriate technical and business resources
- Develop and adapt project schedules using appropriate tools and methodologies
Execution & Customer Partnership
- Craft and implement detailed project work schedules, adjusting as project needs evolve
- Ensure clear understanding of scope, responsibilities, and timelines across all teams
- Serve as the primary escalation point for project-related issues
- Act as a trusted advisor, managing customer expectations from kickoff through closeout
Quality Assurance & Risk Management
- Review all deliverables before client submission to maintain quality standards
- Proactively identify, document, and mitigate project risks and exposures
- Rigorously manage project scope and document change requests
- Apply project management methodology while driving process improvements
Reporting & Documentation
- Ensure all project documents are comprehensive, updated, and properly archived
- Provide weekly reports on team hours and expenses for financial oversight
- Deliver clear weekly customer status reports throughout project lifecycle
- Identify and report on new service or expansion opportunities uncovered during execution
Qualifications
Required Experience
- 5-7+ years in customer-facing Professional Services Project Management
- Experience managing technical enterprise solutions deployments (SaaS, networking, or cybersecurity)
- PMP, PRINCE2, or equivalent certification strongly preferred
- BS in Computer Science, MIS, Business, or equivalent education/experience
Language Requirements
- Fluent in Spanish and English (speak, read, write)
- Professional proficiency in Portuguese (preferred for Brazil correspondence)
Technical & Industry Knowledge
- Experience with SaaS, cybersecurity, networking, enterprise solutions, firewalls, or cloud
- Exposure to Google G Suite (Drive, Docs, Sheets, Slides)
- Understanding of technical deployment lifecycles and methodologies
Essential Competencies
- Excellent communication skills (written, verbal, presentation) for executive and technical audiences
- Exceptional organizational skills with attention to detail in high-volume environments
- Ability to adapt to shifting priorities, demands, and timelines
- Strong stakeholder management and escalation handling capabilities
Work Environment
- 100% Remote within LATAM (preference for Santa Catarina, Brazil or Lima, Peru)
- 12-month contract with potential for extension
- High-volume project environment with multiple concurrent engagements
- Regular collaboration with sales, account management, and technical teams
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