Senior IT Consultant

Local candidates only, the role allows for fully remote work

Job Description:

Required Skills, Experiences, Education and Competencies:

• As part of the Information Technology Services (ITS), the consultant will be required to troubleshoot hardware, software, and networking problems.
• The consultant will provide LAN support and support for computer equipment located throughout the state (2800+ desktops, 100+ laptops, 400+ networked multi-function devices and networked printers) at multiple locations across the state.
• Interface with customers and vendors in person or by telephone to troubleshoot and resolve problems.
• Diagnoses and resolves PC and simple software problems using a variety of diagnostic tools; uses diagnostic tools to identify hardware and/or software problems and initiates repair; rebuilds PCs and reconfigures user specific settings; installs new software releases of simple to moderate complexity; coordinates installation of and installs, modifies and maintains network components and PC hardware and/or software; assists in implementation of network and/or system hardware and software upgrades and/or enhancements; configures and installs terminal emulation software for host connection; performs related duties as required.
• Specific Services Required Desktop Services.
• Considerable imaging and deployment experience required.
• Familiarity with Free Open Ghost (FOG) a plus; but not required.
• GHOST 8.0 or above experience a must.
• Help desk, Customer support, Active Directory, Computer networking, Analysis skills, IT support, Customer service.
• Bachelor's degree or equivalent experience.

The hourly range for roles of this nature are $20.00 to $30.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.