Scrum Master II - Software Development Team

Overview

Entegral is offering an exciting opportunity for a Scrum Master II to support our software development teams. This career role is ideal for candidates with a strong foundation in the software development lifecycle (SDLC), including past experience in support, QA, call center operations, and technical roles.We offer competitive career advancement opportunities and promote a work-life balance. We’re in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference.

You’ll apply Agile principles in practice, facilitate Scrum ceremonies, and help remove obstacles to team progress. You’ll also work closely with product owners and cross-functional teams operating within a product-centric delivery model to drive continuous improvement and innovation.

About Entegral

Entegral is a SaaS business-to-business solution that enhances the customer experience from the moment after an accident to the completion of the claim. Entegral is an integrated software platform that enables communication and collaboration between tens of thousands of collision repair shops, insurance providers and other industry professionals around the world. Owned by Enterprise Mobility, Entegral complements the value of Enterprise’s acclaimed Automated Rental Management System (ARMS®) software by increasing efficiency throughout the claims process.

We are a global organization that strives to provide an inclusive environment where all employees can thrive. Our products reflect the diversity of our team and we work to ensure that our products meet the needs of all of our customers. At Entegral, we recognize the value of diverse perspectives in everything we do and strive to ensure employees of all backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. We refine and challenge our Agile mindset through various communities of practice, days of development, and innovation days.

Our culture values diversity, engagement, and discovery and we welcome you to join our team.

Find out more about Entegral here.

Responsibilities

• Guide and coach the Scrum Team on how to use Agile/Scrum methodology to exceed customer expectations; assess the maturity of the Scrum team and develop higher maturity levels at a pace that is sustainable and comfortable for the team and the organization
• Facilitate daily scrum ceremonies; Provide support to the development team using servant style leadership and leading by example
• Facilitate discussion, decision making, conflict resolution and work completion avoiding coercion, assigning or dictating work
• Build a trusting and safe environment where problems can be raised without fear of blame, retribution or judgement with an emphasis on healing and problem solving
• Manage the scrum process; leverage tools, such as JIRA, to run a healthy team utilizing capacity planning, burndown charts, velocity tracking as well as effective team and executive dashboards; Assist with internal and external communication and improving transparency
• Remove impediments or guide the team to identify the right personnel or upskilling opportunities to remove roadblocks
• Support and educate the Product Owner and development teams on refining and managing the product backlog
• Coach on self-organizing and other Agile/Scrum best practices; ensure Agile processes are followed
• Seek to improve job performance through self-assessment, skill development, training and goal setting
• Maintain a regular and reliable level of attendance and punctuality
  
  

Qualifications

Required:

• Must be presently authorized to work in the U.K. without a requirement for work authorization sponsorship by our company for this position now or in the future
• Experience demonstrating proven ability to consistently deliver toward the strategic product increment, build/mold autonomous teams and drive actions through inspect/adapt sessions
• Experience with Atlassian tools (Confluence, JIRA) for communication and ticket management
• Experience applying wide variety of well documented patterns and techniquest for filling intentional gaps in the Scrum approach (burndown techniquest, retrospective formats, handling bugs, etc.)
• Experience performing the role of Scrum Master in a software development environment
  
  

Preferred Experience & Skills

• Experience in IT roles across the SDLC (e.g., QA, support, technical operations, call center).
• Experience in an agile and/or product delivery environment.
• Demonstrated ability to stay current on technology trends and Agile practices.
• Strong communication and collaboration skills across technical and non-technical teams.
• Experience working within a product operating model and supporting product development teams.
• Familiarity with Agile tools such as Jira, Confluence, or Azure DevOps.
• Ability to coach teams through change and foster a culture of continuous improvement.
• Working in a Software as a Service (SAAS) environment
• Experience within multiple Scrum teams in a variety of different contexts (different team sizes, organizations, cultures, etc.)
• Experience in an IT department in a variety of roles which could include: Business Analyst, Project manager, Engineer
  
  

Please let us know of any accommodations you require in the recruitment process.

Hours - 40 per week

Salary - Competitive