Eviden, part of the Atos Group, with an annual revenue of circa € 5 billion is a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries. By uniting unique high-end technologies across the full digital continuum with 53,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come.
As a Junior Application Specialist will be a part of our interdisciplinary skilled Technical Support Team. Will be engaged in application maintenance and change requests support based on ITIL. The main aim of the team is to execute supporting activities and routines related to application maintenance and monitoring. Multi-level Incident and problem management for both software base and infrastructure services.
Tasks And Responsibilities
2nd Level Support
Incident and problem Management
Root Cause Analysis
Creating / Updating Documentation
Interacting with Dev Team / 3rd Level Support Team to resolve issues
Requirements
English B2 / C1
German B1
AMS / OPS Experience
Error / Root Cause Analysis Skills
Basic Knowledge of Software Architecture and Diagrams
Good Documentation Skills
Self Organized
Nice To Have
JSON experience
REST Services / APIs (understanding of CRUD operations)
What’s in it for you?
Wellbeing programs & work-life balance - integration and passion-sharing events
Private medical and dental care
Benefits platform – shopping, cinema, sport etc.
Co-funding of sport activities, e.g., Multisport & OK system cards, b-active program
Courses and certifications e.g., Google Cloud, AWS, ITIL
Conferences and Expert Communities
Gift packages for special occasions: Easter, Christmas, Children’s Day
Appreciation for seniority: additional days off, Atos Jubilee gifts
Remote working or commuting allowance, relocation package
Charity and eco initiatives
Flexible working hours
Your benefits could vary depending on employment contract type
What happens next?
Quick conversation with HR
Interview with a Manager/IT expert/project representative (via MS Teams)
Feedback (1-5 business days after the interview)
Work like you want-remotely, in hybrid mode or at our office
Please, attach your CV in English
If you have any questions, please contact our recruiter Paulina .
We take care of your personal data privacy. More information about processing your data within the recruitment process you can find on our website: https://atos.net/pl/polska/gdprrd
