Inside Sales Executive - Business Assurance

Who are LRQA?

LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training.

LRQA currently operates across 50 countries, has more than 2,500 colleagues, generates £315m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets.

Role Purpose

Our Business Assurance Business Unit is a recognised, world-leading professional assurance services organisation. We specialise in management systems compliance & expert advice across a broad spectrum of standards, schemes & business improvement services, including customised training & assurance programs.

Reporting into a Sales Team Manager, the purpose of this Inside Sales Executive role is to drive successful lead conversions from new marketing qualified leads to sales opportunities and maximise the sales value of each opportunity through excellent discovery and client management.

Note: This role can be fully remote or hybrid, based in Prague.

Key Responsibilities

• Follow up all leads assigned to you within agreed timescales, ensuring the correct level of client discovery, to maximise each sales opportunity.
• Weekly Outbound prospecting activities, representing the company in a highly professional manner.
• Proactively work on networking to develop self-generated leads to enable the correct level of sales pipeline and sales to achieve monthly, quarterly and annual targets.
• Manage your own pipeline to ensure that you have sufficient active opportunities to meet your monthly, quarterly, and annual sales targets, including taking necessary action to correct any shortfalls in a timely manner.
• Maintain comprehensive, up to date records on the company’s CRM system, including the on-time completion of all follow up actions and tasks in line with agreed global sales processes (including records of all calls, emails, meetings, proposals, etc.).
• Ensure awareness of marketing activities to ensure the correct level of activity to follow up on local campaigns and other marketing initiatives.
• Remain competent to produce accurate proposals in line with the requirements for each of the products you are authorised to sell, through refresher training and completion of development activities agreed with your manager.
• Support other team members as need to ensure that the team performance meets expected activity and sales targets.
• Work effectively with Service Delivery and Service Delivery Support colleagues to ensure that your client KPI’s are met in full, raising issues or risks in the appropriate way that enables resolution.

The successful candidate should be able to demonstrate the following

• Demonstrable track record of selling products and/or services in a comparable role in a B2B or B2C environment
• Proven track record in achieving sales targets and pipeline development to ensure adequate coverage
• Ability to communicate fluently in English and Czech
• Demonstrable experience in managing quotations, bids and proposals, including working to set pricing models to achieve required margin
• Good oral and written communication skills, active listener and able to work under own initiative to prioritise and deliver work on time
• Knowledge of standard IT programmes, and comfortable in using proprietary software for business processes

Pre-Employment Checks

If you are successful in securing a role with us, we will carry out pre-employment checks in accordance with what is allowed under local law.

These checks will include, (as permitted):- right to work, identification, verification of employment history, education, and criminal records.

We may involve the third-party supplier to run the background checks as needed and your data will be retained for a period as needed for the purpose of employing you.

Your data will be stored in accordance with all relevant privacy legislation.

Please contact us if you have any questions or concerns.