Workforce Operations Administrator (Temporary Full-Time)

Employment Type: Temporary Full Time until Jan 2027

Position Classification: Administration Officer Level 6

Remuneration: $83,554.59 - $85,530.07 + 12.5% Super +Salary Packaging

Hours Per Week: 38

Requisition ID: REQ622939

Location: Waratah

Applications close: 14th December with a view to interview 18th & 19th December

About The Job

The Workforce Operations Administrator will work within the Workforce Operations team and will provide high level administrative support specifically to the HNELHD Senior Rural Health Workforce Coordinator for the administration of the Rural Health Workforce Incentive Scheme (RHWIS) in accordance with legislative and organisational policy requirements. You will assist the rural health workforce team to facilitate rural and regional staffing strategies and the RHWIS program and be able to work flexibly across different teams based on business needs, ensuring a dynamic and varied workload.

Key Responsibilities

• Manage a diverse administrative workload using effective tracking and prioritisation strategies.
• Provide award, policy and procedural advice to managers and teams.
• Maintain, extract and analyse data across multiple internal systems including StaffLink, HealthRoster, WRMS RAP, CRM, SARA, Oracle, and more.
• Support the Senior Rural Workforce Coordinator with RHWIS package administration, calculations, data verification and recruitment-related processing.
• Ensure timely and accurate delivery of transactional services across Workforce Operations.
• Conduct investigations to ensure employees are receiving correct incentives and provide related advice.
• Maintain incentive data for approximately 3,000 employees with accuracy and attention to detail.
• Manage shared mailboxes and adjust priorities in response to emerging needs. Build strong relationships with stakeholders including People & Culture teams, HealthShare and the Ministry of Health.
  
  

About You

• Experience or a background in HR, business administration, workforce planning, or related areas
• Ability navigating complex systems, policies, and processes, with the ability to pick up new information quickly.
• Experience applying policy in practical, real-world situations to guide decisions and provide advice.
• Confidence using PC-based applications, especially Microsoft Office and Excel.
• Good computer and database skills, along with strong numerical accuracy for calculations and data management.
• The ability to manage a busy workload, prioritise tasks, and meet deadlines in a fast-paced environment.
• An interest in workforce operations and a curiosity to develop broader HR knowledge.
  
  

Why Join HNELHD?

You’ll be part of a forward-thinking organisation committed to patient safety, professional development, and innovative service improvement. This is an opportunity to meaningfully influence the capability of clinicians and improve patient care across a large and diverse health district.

What We Offer

• Monthly Allocated Day Off (ADO) for full-time employees.
• Flexible work hours
• 4 weeks annual leave (pro-rata for part-time).
• Paid parental leave (for eligible employees).
• Salary packaging – up to $11,600 + novated leasing options.
• Fitness Passport – discounted gym memberships for you and your family.
• Employee Assistance Program (EAP) for staff and their families
  
  

If you’re ready to bring your organisational skills, analytical mindset and people-focused approach to a team that makes a real impact, we’d love to hear from you.

Need more information?

• Click here for the Position Description
• Find out more about applying for this position
  
  

For role related queries or questions contact April Hering on [email protected]

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category B position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category B positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via [email protected] or 1300 40 25 23.

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

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