IT Support Administrator in MALTA

If you have an interest in iGaming and you want to be part of a fast-growing company that exists since 2011, come and join us in this journey as an IT Support Administrator!

Minimum requirements:

• IT-related certifications and/or academic background
• Experience as an IT professional
• Analytical, troubleshooting and organizational skills
• Proactive attitude to problem solving
• Capacity to resolve critical network, software, and hardware issues in a time-sensitive manner, cognizant of requisite service levels
• Windows networking and desktop support

Nice to have:

• Outgoing personality with good communication skills
• A genuine interest in supporting people and finding solutions

Role`s responsibilities:

As an IT Support Administrator, you`ll be part of the Infrastructure and Security Department which is responsible for the 24/7 technology operations of Videoslots. You`ll be responsible to install, configure, diagnose, repair and upgrade computer systems. Your main tasks will be to:

• Act as the first line of support to end-users
• Document technical issues and solutions
• Install, diagnose, repair, maintain and upgrade hardware/equipment/ security systems
• Manage end-user accounts, permissions, access rights, and storage allocations in accordance with best practices
• Manage Active Directory, Microsoft Office 365, Microsoft Azure systems and server, and workstation patching
• Administer physical and virtual servers with Windows Server 2012
• Manage the physical environment of the server racks
• Monitor and maintain networks to ensure security throughout the infrastructure
• Manage an access control system
• Maintain an asset inventory system
• Maintain server asset management
• Manage spares and stock levels

Employee benefits:

• Private health insurance
• Free breakfast and lunch
• Wellness allowance
• Birthday leave
• Company and Team building events
• Relocation package to Malta including flight and 2 weeks of accommodation

Our recruitment process:

• Interview with our TA Specialist
• Online assessment (if applicable)
• Final interview with the hiring manager(s)
• Reference check and Police conduct