Senior Business Analyst

Senior Business Analyst (5–7 years of experience)

Location: Seoul, Korea

Number of openings: 2

Working place: Yeouido - Seoul – Korea

Contract type: fixed-term contract (have opportunity to convert to permanent)

About SmartOSC

With 18 years of operation, SmartOSC is an industry-leading digital transformation agency with 1,000+ experts across Vietnam, Australia, Singapore, Japan, Thailand, Indonesia, Korea, the US, and the UK.

Our deep experience across major enterprise platforms and technologies has made SmartOSC a trusted partner for global brands and financial institutions.

With a “people-centric” strategy, we strive to enable our employees to grow sustainably, pursue their passions, and achieve long-term career goals within a transparent development framework.

Job Responsibilities:

As a Senior Business Analyst, you will play a key role in bridging business needs and technical solutions for enterprise-scale digital projects. You’ll lead requirement discovery, define product vision, and work closely with clients and cross-functional teams to ensure successful project delivery.

Key responsibilities include:

• Collaborate with clients to understand business objectives, processes, and challenges.
• Lead workshops or interviews to gather, analyze, and validate business and functional requirements.
• Translate business requirements into clear and comprehensive documentation — including BRD, FRD, user stories, and acceptance criteria.
• Create wireframes, process flows, and data models to visualize system behavior and user interaction.
• Partner with development, QA, and UI/UX teams to ensure alignment between business goals and technical implementation.
• Manage change requests and maintain traceability throughout the project lifecycle.
• Provide consultation and propose solutions that balance business needs, technical feasibility, and user experience.
• Mentor or support junior Business Analysts within the team.
• Communicate progress, risks, and impacts effectively to internal and external stakeholders.

Requirements:

• 5–7 years of experience as a Business Analyst in IT or digital transformation projects.
• Strong understanding of software development life cycle (SDLC) and project management methodologies (Agile/Scrum is a plus).
• Proven experience in gathering and documenting complex business requirements for web, eCommerce, or enterprise systems.
• Proficiency in requirement analysis tools (e.g., Microsoft Visio, Figma, Lucidchart, Jira, Confluence, Balsamiq).
• Strong analytical and problem-solving skills, able to conceptualize and communicate complex ideas effectively.
• Solid understanding of UML, use cases, and business process modeling.
• Excellent communication, presentation, and stakeholder management skills.
• Fluency in Korean and English (both written and verbal).
• Self-driven, detail-oriented, proactive, and able to work effectively under pressure in a multicultural environment.

Benefits

At SmartOSC, we offer the best to match your expertise and value:

• Attractive salary package and performance-based incentives.
• Salary review twice a year.
• Work in one of the largest eCommerce and digital transformation agencies in Southeast Asia.
• Exposure to global projects and collaboration with international teams.
• Free training programs in English, Japanese, and professional certifications.
• Sponsorship for firm-recognized qualifications to support your career growth.
• Annual company trips and regular team bonding activities.