IT Support Engineer (Junior/Mid-Level)

📍 Location: Remote (Ireland)

🕒 Employment Type: Full-Time

💼 Level: Junior / Mid-Level

We’re seeking a skilled IT Support Engineer to provide technical assistance and ensure smooth IT operations across the organization. In this role, you’ll troubleshoot issues, maintain systems, and support users in a fast-paced, remote-first environment.

• Provide first- and second-line IT support to employees.
• Diagnose and resolve hardware, software, and network issues.
• Set up and manage user accounts, permissions, and security settings.
• Maintain system performance and documentation.
• Collaborate with IT teams to implement upgrades and improvements.

• 2–5 years of experience in IT support or technical roles.
• Strong troubleshooting and problem-solving skills.
• Familiarity with Windows, macOS, and cloud systems (Microsoft 365, Google Workspace).
• Knowledge of networking and cybersecurity basics.
• Fluent in English; based in Ireland with the legal right to work full-time.

• Fully remote IT role within Ireland.
• Opportunity to work with cutting-edge systems and tools.
• Supportive and tech-driven team culture.
• Competitive salary and benefits.