Senior Operations Manager, Gaming Marketing Agency

This is a leadership role in a 100% remote gaming marketing agency and publisher.

VAL runs VR-focused marketing campaigns and works with a select number of devs to publish their games.

This role will oversee a number of direct reports and is responsible for client comms, operations implementation, and client operations from start to finish. We are looking for someone who has a heart for team dynamics and cares about external teams.

The best person for this role will be someone who has a great ability to build, document and enhance processes, while also keeping projects running smoothly in an agency environment.

At VAL we care deeply about the long term success of games and bring our best efforts for launches, live service, and publishing. We work with both VR and 2D studios, blending influencer strategy, creator-led content, smart performance marketing, and hands-on creative execution. We work directly with Meta and have done high profile work for studios like Ubisoft, Among Us, Nerf, The Walking Dead, Square Enix and 150+ other studios.

Responsibilities

Oversee the project management, ads, and community teams, keeping timelines and deliverables on track.

Spot process gaps, build better systems, and keep the agency moving forward efficiently.

Own operations documentation, onboarding, and training - for both internal staff and external collaborators.

Drive client communication, personally and through the team members who manage client accounts.

Run reporting in collaboration with the marketing team.

Work directly with game dev teams and studios

Ensure smooth delivery across influencer marketing, ads, and social projects.

Who You Are

You’ve managed people and know the highs and lows that come with it and have 2+ years of leading a team.

You must be able to understand and do basic marketing math, statistics and calculations such as ratios, click through rates, and profit calculations.

At least two years in a marketing agency or in a similar operations role within tech or gaming.

You’ve done real operations work — whether that’s formal training or just being the person everyone relied on to make things run.

Some experience in project management software such as asana, trello, jira, monday, clickup or other similar tools required.

You care about gaming, creators, and marketing and you want to be around people who love this space.

You’re strong at cross-team coordination and can keep creative, marketing, and media teams aligned and moving.

What Matters at VAL

VAL started in esports and grew with venture backing into a hybrid agency and publisher in the gaming space. We operate like a startup — fast, curious, and sometimes intense — but with a deep sense of care for both results and people.

We’ve run more #1 best-selling game campaigns than anyone else in our space. There’s a culture of belonging here, but also high standards.

Working with creators, developers, and large tech partners has shaped us into a team that’s flexible, fast-moving, and collaborative.

$65-80K /year, depending on experience

Fully remote, flexible hours

20 PTO days + 9 company holidays

Health, dental, vision & life insurance

Paid parental leave

401(k) with company match

Work on meaningful campaigns for games across VR, PC, and 2D platforms

Real growth potential as our team and client roster expand

Sound like your kind of role? Send us your resume and a short cover letter. We’d love to meet you.