Retail Store Manager - Calvin Klein

Be part of an iconic story.

At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world – and – endless opportunities to design your future. Immerse yourself in Calvin Klein here! (YouTube, Instagram, TikTok)

Primary Responsibilities/Accountabilities Of The Job

• Sales Target Achievement
• Lead the assigned stores in achieving sales target
• Monitor daily, weekly and monthly sales data, analyze sales figures and store KPIs, and seek opportunities for sales increase
• Provide guidance on various sales & marketing promotional activities based on data analysis

• Store management
• Plan/follow regular store visit, and is responsible for supervising daily operation of stores
• Ensure all stores are in compliance with quality standards and guideline including daily store management, product and inventory, POS and VM etc.
• Manage implementation of store opening, relocation, expansion, and closing, if required
• Customer Service Standard
• Monitor and support quality standard of customer relations are met including VIP, customer complaints, difficult customer handling

• Market Intelligences
• Monitor and report competitors’ sales, promotional activities and overall market trend, etc.
• Collect relevant facts and data from market and shape them into trend and insight, and eventually into sales activities

• Store Manpower Management
• Monitor store managers performance, and conducting appraisals
• Support to maintain optimal no. of store staffs. Provide store staff’s coaching/counseling for motivation and collaboration or organizing training/development, if required
• Maintain employment records and data of store managers and staffs

• Communication/Reporting
• Timely report any issues or problems of store management or store manager’s performance
• Co-work with related teams to increase effectiveness of store operation. Deliver store staffs’ opinion and feedback to back office as a communication channel
  

About PVH

We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.   

One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.