Manage IT infrastructure, lead teams, and oversee technical support for CAP's Cloud and On Premises Environments. Develop and implement technology strategies, manage budgets, and promote employee development. Ensure high-level client satisfaction and stay current with technology trends.
Key Highlights
Technical Skills Required
Benefits & Perks
Job Description
About the Pay
Note: The salary range listed ($130,000-$150,000) reflects the TARGET HIRING RANGE only and does not represent the full employee pay range for this position.
About Central Arizona Project
Central Arizona Project (CAP) is a 336-mile system that supplies Colorado River water to central and southern Arizona. More than 6 million people rely on this supply. CAP employs nearly 500 people who enjoy a team-oriented and safety-focused work culture. The close community of a small company is driven to help fulfill our extremely valuable mission.
Compensation & Benefits Package includes:
- Competitive Salaries
- Arizona State Retirement System - Pension
- 401(k)
- Medical, Dental and Vision
- Life insurance, LTD, Short-term disability
- 4-10 (Mon-Thur) work schedule
- Option for part-time remote work after successful 3-month onboarding
- Paid training & tuition reimbursement
- 9 paid holidays
- Paid vacation & sick time
- Wellness programs
- No benefits waiting period
- Relocation benefits - Relocation assistance is available
- Significant training and development opportunities
- Public Student Loan Forgiveness eligible employer
- 6-week paid Maternity/Paternity leave
About the Responsibilities
The IT Infrastructure Supervisor is responsible for management of the IT Infrastructure Division business functions, technical functions and the resources assigned to the Information Technology Architecture and Network Teams. This includes design, set up, governance, and escalated technical support for CAP's Cloud and On Premises Environments, Windows Servers, Workstations, and M365 applications, MDM, VPN, MFA, networks, firewalls, telephone and conference room equipment, as well as information security monitoring and alerts.
Some of the duties include:
- Establish staffing requirements and organization. Define job performance standards, evaluate job performance, recommend personnel actions, coach and counsel employees, and take corrective actions. Interview and select personnel to fill positions. Promote employee professional development. Be a role model for employees.
- Determine technical expertise required to support existing and new application and infrastructure technologies. Develop contacts and network inside and outside of CAP to establish needed resources.
- Assist manager with developing and tracking department budget weighing industry & vendor changes, applicability to CAP, and impact to computer hardware, software, support, and training. Manage technology acquisition and forecasting for assigned division.
- Lead teams to determine technology requirements. Research and evaluate alternative solutions, perform cost and resource analysis, and ensure proper and timely implementation. Maintain a high-level of client satisfaction.
- Keep current with technology trends, industry standards, vendor changes and best practices. Determine impact for planning and implementation.
About the Qualifications
The successful candidate for this position will have a Bachelor’s degree in Computer Science or related field plus six (6) years of experience in information technology including at least five (5) years of experience as a senior administrator, engineer, architect or supervisor coordinating technical personnel and resources. OR, a High School diploma or equivalent with ten (10) years of experience in information technology including five (5) years as a senior administrator, engineer, architect or supervisor coordinating technical personnel and resources. Must have excellent analytical ability in applying information technology in a wide variety of disciplines and environments, detailed working knowledge and experience with those systems in your area of responsibility as defined above, excellent verbal and written communication skills, and demonstrated ability to relate technical concepts to persons at all levels of an organization. Have the ability to develop and implement performance standards, measures, and accomplishments and excellent interpersonal, conflict resolution, team collaboration, and customer service skills.
The following Certifications are desirable:
- Current Microsoft Certifications
- Current Cisco Certifications
- Current Support Process Certifications
If you are looking for a leadership role with the opportunity to make a difference in Arizona while enjoying a great work/life balance, APPLY TODAY! www.cap-az.com/jobs. Your water, your future. EOE
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