Software Engineering Manager

The Company:

For nearly two decades, Landmark Global has enabled our customers to expand globally. Our business has grown from basic international parcel delivery to full-service end-to-end solutions in the logistics space. Our offering is built on proprietary technology, which provides our clients the capability to deliver to millions of customers worldwide.

Mercury, our proprietary logistics software, is web-based, scalable, and agile. As Landmark has grown, so has our technology and its reach. Our technology is now being used by clients and facilities around the world, including by our parent company, bpost, and its affiliates. Now, Mercury is helping enable delivery for tens of millions of parcels each year.

The Team:

The development team of 15 engineers is part of the broader group which supports the Mercury platform. Other teams include DevOps, SecOps, Solutions, and Product. The entire Mercury team is relatively small, but thanks to our dedicated and talented staff, we are able to support a large, heavily-used ecosystem.

The Role:

We are looking for an experienced Software Engineering Manager to help lead and empower our in-house development team. In this role you’ll focus on managing people, cultivating a productive working environment, improving internal tooling, ensuring project execution, and communicating with external stakeholders. You will not be coding day-to-day, but you will help guide decisions on technical strategy, plan and communicate effectively, and make sure the development team is well equipped to build scalable, reliable systems. With your help, we aim to further strengthen and build up the team in order to support the next level of growth for the platform.

Remote: This role is open to a fully remote position or hybrid with one of our offices, if preferred.

Responsibilities:

• Lead, mentor, and empower a remote team of engineers to achieve at high levels
• Foster a culture of technical excellence and innovation
• Advise and assist in development team recruitment efforts
• Own capacity planning, performance and efficiency measurement for the development team
• Monitor and assist in the timely completion of projects; helping teams estimate, plan, and deliver
• Communicate project statuses externally to Product, Solutions, and other business stakeholders
• Provide technical guidance to Solutions and Product teams in feature request evaluation and platform fit
• Drive continuous improvement in developer tooling, QA and automated testing, service performance, and observability to improve the developer experience
• Ensure that technical debt is addressed, while platform stability, scalability, and security are prioritized
• Contribute to technical platform leadership along with senior team members

Qualifications:

• 4+ years of experience as a web software developer
• 5+ years of experience leading a development team
• Proven ability to manage, mentor, and empower development teams
• Experience measuring team performance and improving productivity
• Experience working with a large-scale web-based SaaS platform
• Strong communication, collaboration, and interpersonal skills. Should be comfortable communicating with non-technical business colleagues in addition to engineers.
• Strong organizational and administrative skills
• Comfortable working and adapting within a flexible and changing business environment
• A strong work ethic and self-motivated, with a desire to contribute and always be improving

Nice to Have:

• Direct experience with our current platforms and technologies (Gitlab CI/CD, Jenkins, NewRelic, PHP, PHPUnit, Mysql)
• A deep familiarity with, and care for, best practices throughout the system design and software development lifecycle
• Technical ability to jump in and contribute directly on technical tasks if needed

Benefits

• Generous paid time off starting at 13 days per year
• Employee Assistance Program
• Charitable donation match program

Position Pay Range

• 130,000.00 - $140,000.00 per annum.
• This position qualifies for a performance bonus

Landmark Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/ pregnancy, gender identity, gender expression, family status, marital status, sexual orientation, receipt of public assistance and any other prohibited grounds recognized by applicable law.

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