WELCOME TO THE WORLD OF OPPORTUNITY!
Wizz Air is a leading European low-cost airline. Our mission is to provide affordable and reliable air travel to everyone, everywhere, while minimizing our environmental impact. We are proud to foster a diverse and inclusive team of over 8,000 employees from more than 100 nationalities, who share our values of inclusivity, positivity, dedication, integrity, and sustainability.
As a rapidly expanding airline, we offer exciting career opportunities across a range of functions, from flight operations to engineering, customer experience, finance, and more. We provide extensive training and development opportunities to help our employees grow and succeed in their roles. Joining Wizz Air means joining a team that is passionate about aviation, dedicated to excellence, and committed to making air travel accessible and sustainable for all. If you are looking for a challenging and rewarding career in the aviation industry, we welcome you to explore our job opportunities and become a part of our success story.
Cargo Operations Manager
Based in Budapest
The Cargo Operations Manager reports to the Head of Ground Operations / Nominated Person Ground Operations. Cargo GOM is responsible for all aspects of the safe, cost-effective, and punctual running of the cargo operations. In their absence, the appointed RGOM/GOM will deputize unless another specific nomination is made.
What we offer:
- Base salary and employee bonus scheme
- Unlimited number of significantly discounted and confirmed seating tickets, giving access to a continuously growing network of destinations
- Relocation package (if applicable) – expense budget, Temporary accommodation, Administration support
- Life insurance
- AYCM sport pass contracting possibility
- Instant impact, from any level of the organisation, exposure to C-suite management
- Fast career progression, internal mobility and talent management supported by training opportunities (Wizz Academy and bespoke trainings)
- True international and multi-cultural work environment, passionate, driven and diverse teams
Responsibilities:
The Cargo Operations Manager is responsible to the Head of Ground Operations / Nominated Person Ground Operations and shall:
- Coordinate ground operations services for ad hoc/scheduled and commercial/non-commercial cargo transportation requests,
- Coordinate with
- with the FODM, to ensure up-to-date electronic and hardcopy documentation is onboard the aircraft;
- with the Head of Planning and Head of OCC, to manage the planning and execution of freighter flights and be aware of rostering changes;
- with the NP FLT, to be aware of availability of trained flight crewmembers in their area of responsibility remains at optimum levels according to variation in demand and company policy.
- Manage EIC/COMAT transportation,
- Manage and supervise Dangerous Goods related processes relevant to Ground Operations,
- Supervise cargo warehouse and ground handling activities before and during turnaround,
- Be responsive to feedbacks and questions connected to freighter operations,
- Line-management of assigned internal and external stakeholders,
- Complete risk assessments and pre-ops assessments of new destinations,
- Relay technical requests to SMEs and nominated persons, when required,
- Deploy a wide variety of training methods, organize, facilitate and conduct training sessions and workshops,
- Manage and oversee applicable contracts,
- Sign invoices of contracts,
- Collection of occurred costs related to government freighter ops and provide quarterly summary to accounting,
- Establish weekly and monthly reports on cargo operations performance.
- Manage and participate in cross-functional projects, developments and processes related to cargo matters but not restricted to those - from planning to the successful realization of the project,
- Support Wizz Air Stationery activities starting from tendering, purchasing till distribution tracking and maintaining stock, making sure no disruptions suffered due to lack of stationery
- Liaison with Airport Development and Purchasing departments to secure lowest cost contracts and working on long term cost cutting strategies.
- Liaison with Finance, Network Development & Scheduling and other relevant departments. Manage cost in line with budget and identify new opportunities for operational improvement and/or cost savings related to cargo operations;
- Liaison with the Senior Manager Safety, Senior Manager Security and Senior Manager Compliance on safety, security and compliance matters affecting ground operations related to cargo operations;
- Liaison with the Senior Flight Policies and Standards Manager to adjust internal standards and procedures, when needed and propose changes to company standards and procedures.
- Liaise cross-functionally with Wizz Air departments to ensure overall operations remains compliant with all labor and EASA policies.
- Representing Wizz Air in relevant industry bodies as required;
- Ensuring the safety, security and compliance of ground operation activities including all contracted activities at the nominated stations;
- Oversight of the start-up of new operational locations (new stations and bases); capacity increase of operational bases, alternate and diversion arrangements;
- Ensuring safe, compliant and secure day-to day operations including operational efficiency, on-time performance, disruption management, customer care, oversight of relevant programmes and system developments;
- Co-ordination and management of the nominated ground handling suppliers and airport companies to deliver targeted performance outcomes in all areas of safety, cost control and operational performance;
- Communication and follow up in case of flight disruptions and follow up on service recovery procedures, based on EU261 and/or other local regulations;
- Monitoring operational messages and delay codes, follow up with non-complying stations;
- Maintaining continuous oversight of deviations from company standards at nominated stations, ensuring the on-time execution of safety and compliance corrective and improvement actions;
- Undertaking station visits and relevant audits/inspections and trainings as follow up on outstanding items as Air Safety reports, mystery passenger report, audit findings within the confines of Ground Operations processes;
- Participating in cross-functional projects and new product development from planning to introduction stage;
Skills and competencies:
- Shall have an understanding of the airline ground operations concept;
- 2 years of relevant work experience;
- People management experience;
- Strong interpersonal and organizational skills;
- Solid decision-making;
- Work well under pressure.
Requirements:
- Fluent English (written and spoken);
- Bachelor Degree or equivalent;
- Computer proficiency.
When applying, please only provide valid information regarding your educational background and certificates, as the original documents will be requested during the hiring process.
We look forward to meeting you and learning more about your skills and experience. Join the Wizz Air team and discover the world of opportunities.
