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Job Description
Employer Industry: Insurance and Financial Services
Why Consider This Job Opportunity
- Salary up to $125,000
- Discretionary bonus eligibility
- Comprehensive benefits package including leave programs, adoption assistance, and student loan repayment programs
- Opportunity for career advancement and growth within the organization
- Fully remote work flexibility
- Commitment to diversity, equity, and inclusion in the workplace
- Gather, document, and validate business and system requirements across multiple initiatives
- Act as a translator between business leadership and IT teams to ensure mutual understanding and alignment
- Support product managers in writing epics and user stories based on business feedback
- Identify and implement improvements in process-technology integration
- Oversee major projects and process changes within the Service organization
- 5+ years of experience as a technical business analyst or in a systems-oriented role
- Proven ability to define requirements, write user stories, and support agile delivery cycles
- Experience working in cross-functional teams with business and technical stakeholders
- Familiarity with SDLC, Agile frameworks, and tools such as Jira and Confluence
- Strong understanding of user experience principles and process mapping techniques
- Experience in managing data requirements and supporting implementation planning
- Ability to identify test scenarios and contribute to solution readiness efforts
- Previous experience in process optimization within a technology setting
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