Web Portfolio Manager

About the Role

Reporting to the Director of IT, the Web Portfolio Manager plays a key role in shaping and maintaining the CAS network of websites. This position oversees the ongoing modernization and management of our digital ecosystem, ensuring all CAS web properties are engaging, accessible, secure, and aligned with the organization’s brand and strategic goals. The ideal candidate will combine strong project management and systems expertise with a passion for digital user experience, working collaboratively across IT, Marketing, and departments throughout the organization.

Responsibilities

• Serve as the primary project manager for CAS websites, overseeing timelines, workplans, vendor relationships, site testing, site content, and project budgets.
• Contribute to the design and navigation architecture of the CAS website to ensure a clear, intuitive experience that reflects the updated brand framework.
• Collaborate with IT, Marketing/Brand, and external vendors on rebuild phases, wireframes, design, maintenance, and quality assurance testing.
• Develop written guidelines, documentation, and training materials related to website content creation and management.
• Partner with staff across departments to create, audit, archive, organize, and align web content with CAS’s brand voice and digital strategy.
• Manage content approval workflows to ensure website updates are accurate, consistent, and delivered on schedule.
• Manage CMS permissions, user roles, and basic configurations (e.g., page templates, navigation, metadata).
• Coordinate archiving processes to retire outdated content while preserving access to high-value materials.
• Monitor site usability, accessibility, SEO, and mobile responsiveness, tracking issues and coordinating improvements.
• Help ensure the CAS digital ecosystem provides an intuitive search experience and streamlined navigation.
• Maintain close coordination with vendors and internal teams to identify and resolve technical or workflow challenges.
• Use analytics and traffic metrics to evaluate site performance, guide content strategy, and inform site development decisions.
• Support the reduction of unnecessary technical complexity by aligning platforms, plugins, and integrations with CAS’s security and efficiency goals.
• Coordinate with IT and vendors to monitor and maintain site security.
• Supervise, coach, and evaluate one direct report, providing work guidance, goal-setting, and professional development support.

Qualifications

• Minimum of 5 years of progressive experience in web operations and digital project management.
• Understanding of full-stack web development principles and practices.
• Familiarity with Drupal and WordPress CMS.
• Working knowledge of web accessibility standards, SEO, and mobile-first design.
• Proven ability to coordinate and communicate effectively across internal and external teams.
• Strong organizational, analytical, and communication skills, with the ability to translate technical concepts for non-technical audiences.
• Bachelor’s degree in Information Technology, Marketing, Communications, or a related field—or equivalent combination of education and experience.

Work Conditions

• Flexible schedule required, including occasional evening or weekend hours with notice.
• Occasional travel may be required.
• Fully remote and hybrid working options available.

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