Information Technology Support Engineer

Beryl Technologies offers global servicing and network optimization with vendor delivery capabilities in over 150 countries through our approved partner program. We specialize in break-fix support for servers, networks, and storage, providing desk-side support contracts (L1, L2, L3), and engineering resources for break-fix, server, network, data storage, wireless, and desktop engineers. Our professional services include IMAC, roll-out, relocation, ITAD, reverse logistics, and depot repair/storage. We pride ourselves on being visionary, purposeful, and diligent, with a highly motivated and trustworthy team.

This is a contract role for an End User Support Specialist located on-site in the Greater Barcelona Metropolitan Area. The End User Support Specialist will provide daily technical support for desktop computers within the organization. Responsibilities include troubleshooting hardware issues, managing printers, and providing support for computer hardware. The specialist will also assist end-users with technical problems and work to resolve these issues promptly to ensure smooth business operations.

• Technical Support and Troubleshooting skills
• Experience with Desktop Computers and Computer Hardware
• knowledge of Printers and their maintenance
• Strong problem-solving abilities and effective communication skills
• Ability to work independently and as part of a team
• Fluency in Spanish and English is a plus
• Experience in the IT service industry is beneficial