People Operations Partner

At Uniken, we’re not just securing digital interactions - we’re unlocking opportunities. Our REL-ID platform empowers global brands to eliminate fraud, accelerate growth, and deliver seamless customer experiences. But our real power comes from our people. We’re a team of bold thinkers, agile builders, and passionate collaborators who place identity at the core of digital interactions. We embrace change, do the right thing, and work with purpose. Our culture is global, inclusive, and relentlessly innovative. If you’re ready to shape the future of trust, join us - and build a world where anything is possible.

The Role

This is an exciting new role supporting us to build out our Global People & Talent function. You'll get hands on experience, designing and shaping our employee experience and owning the full lifecycle from onboarding and development to engagement, performance, and retention. You’ll support across our main entities in Europe and wider distributed territories, partnering closely with our Head of People in India to ensure our approach is cohesive, collaborative, and consistent globally. This is a role for someone who enjoys building structure and process in fast-paced environments, balancing strategy with hands-on delivery.

What You’ll Do

People Operations & Infrastructure

• Design and implement scalable people processes that work across multiple countries and time zones.
• Lead the implementation and optimisation of global people systems (HRIS, payroll, onboarding automation).
• Build efficient, human-centred processes for onboarding, offboarding, and lifecycle events.
• Work collaboratively with the Head of People in India to align processes, share best practices, and maintain a unified employee experience.
• Drive continuous improvement, streamlining policies, documentation, and employee self-service.
  
  

Culture, Engagement & Experience

• Champion company values and ensure they’re embedded in rituals, recognition, and communications.
• Lead engagement surveys, action planning, and internal comms to close the loop on feedback.
• Build frameworks for global benefits, wellbeing, and employee support that are fair and scalable.
• Partner with leaders across regions to ensure a consistent, inclusive employee experience.
  
  

Performance & Development

• Support the design of a global performance framework that drives clarity, accountability, and growth.
• Support leaders in giving effective feedback, running review cycles, and setting meaningful goals.
• Introduce development pathways, growth conversations, and leadership capability programmes.
  
  

Leadership Partnership

• Coach and support managers to lead effectively in a remote-first environment.
• Partner with executives to strengthen leadership capability, succession planning, and team dynamics.
• Champion diversity, equity, and inclusion in all people programmes and decisions.
  
  

What You’ll Bring

• Proven experience in a People role within a high-growth tech or SaaS business (ideally 100–300 people).
• Experience supporting globally distributed teams across multiple countries and employment models.
• A love for building scaleable, efficient processes using a product approach.
• Strong understanding of people operations, performance, engagement, and development practices.
• Experience working with tools such as BambooHR, Deel, Confluence, and G Suite (or similar HRIS, collaboration, and productivity platforms).
• Hands-on, pragmatic approach, able to move seamlessly between strategic planning and operational delivery.
• Excellent communicator who builds trust across cultures and time zones.
• Passionate about creating inclusive, high-performing teams in a distributed environment.
  
  

Salary: £55,000-£60,000

How we work

We’re growing our footprint in Europe! Although we currently work remotely, we’re planning to create a hubs in key citites so our teams can connect in person more often.

Location: London

Why Join Us

• This is an amazing opportunity to help shape the People function during a period of exciting global growth. You'll help us to build and share a great benefits offering in Europe and beyond. Current benefits include:
• 25 Days Holiday
• Private Medical Insurance
• Life Insurance
• Up to 12 weeks parental pay
  
  

We are committed to building a diverse and inclusive team. Should you need any support during the recruitment process please let us know.