Job Description
About the job
Build, launch & optimize AI agents that power the next generation of home-service customer experiences. Please be advised that this role is open to candidates worldwide! and must strictly follow Eastern Time (US & Canada) (-04:00) timezone.
About the Company
An all-in-one AI lead-conversion platform for home-service brands. Our technology boosts booking rates, slashes abandonment, and delivers 24/7 concierge-level support.
What You’ll Do
- 40 % Software Development – craft integrations and new features in JavaScript/TypeScript.
- 60 % AI Management – deploy, monitor, and fine-tune our conversational agents for the nation’s largest HVAC, plumbing, and electrical companies.
- Troubleshoot production issues, own root-cause analysis, and ship fixes fast.
- Partner with client stakeholders and Product team to roll out enhancements that raise conversion KPIs.
What Makes You a Fit
- Startup drive – you thrive on pace, ambiguity, and big growth goals.
- Proven knack for debugging & technical support in SaaS environments.
- Fluency in JavaScript & TypeScript (Node.js or browser).
- Sharp analytical thinking and obsessive attention to detail.
- Clear, confident written communication with B2B clients.
- B.S. in Computer Science, IT, or a related field (or equivalent experience).
Ready to shape how home-service companies convert and delight customers? Apply now and ship impact from day one.
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