Desktop Engineer (Windows endpoints and Device configuration)

Investment Industry

Title: Desktop Engineer

Duration: Contract until March 31, 2026 - possible extension

Location: Downtown Toronto, ON

Work Model: Hybrid- 3-4 days/week, onsite.

They want someone who is:

Primarily a Desktop Engineer — not a Cloud Engineer or Infra/Network person.

• Focus on Windows endpoints, device configuration, Intune/SCCM, imaging, policy setup, device management, and automation.
• Less interest in heavy Azure/AWS or networking/cloud infrastructure experience.

Engineering-Level, Not Just Support

• They don’t want a basic desktop support tech.
• They want someone who can build, configure, and deploy — not just troubleshoot.
• Think: creating images, writing task sequences, configuring Intune/Autopilot policies, managing GPOs, etc.

High-Level Objectives

• Support a client’s upcoming office relocation by ensuring device and technology readiness.
• Lead efforts to automate meeting room, monitor, and device configurations for deployment efficiency.
• Deliver a seamless migration of shared PCs and end-user systems to the new environment.
• Document and standardize repeatable deployment, configuration, and validation processes.
• Collaborate with Tech Bar and IT Operations to ensure smooth knowledge transfer and operational readiness.

Key Responsibilities

Meeting Room Readiness

• Decommission legacy meeting accounts and migrate to new conferencing solutions.
• Configure and manage Windows Shared PC Mode / Kiosk Mode for shared meeting room devices.
• Participate in solution design, implementation, testing, validation, and documentation.
• Transition final ownership and documentation to the Tech Bar support team.

Device Readiness

• Manage and update monitor firmware; develop remote automation and configuration scripts.
• Ensure day-one readiness for laptops and monitors, including Wi-Fi and Global Protect validation.
• Utilize SCCM (Configuration Manager), Intune, and PowerShell for software deployment and endpoint management.
• Design and document monitor staging processes — unboxing, setup, connection validation, and handoff.

Coordination & Collaboration

• Work cross-functionally with multiple IT teams for validation, rollout, and relocation readiness.
• Maintain clear documentation of technical solutions, project status, and process handoffs.
• Proactively communicate progress, risks, and dependencies to project stakeholders.

Must-Have Qualifications

• 5-7 years of experience in desktop engineering and end-user computing roles.
• Strong hands-on expertise with:
• Intune (device management, compliance policies, configuration profiles)
• SCCM / MECM (software deployment, imaging, task sequences)
• PowerShell scripting (automation, reporting, remote configuration)
• Autopilot configuration and Windows device provisioning
• Group Policy (GPO) management and troubleshooting
• Experience implementing and supporting Windows Shared PC Mode / Kiosk Mode.
• Demonstrated ability to document technical configurations and create repeatable processes.
• Comfortable working on office relocation or endpoint refresh projects, collaborating with multiple technical teams.

Nice-to-Haves

• Experience with Nexthink for endpoint analytics and visibility.
• Familiarity with Teams administration or AV/meeting room technologies.
• Knowledge of printer readiness validation and peripheral staging.
• Previous experience in banking, pension fund, or other regulated industries.
• Strong communication and coordination skills — ability to operate in a fast-paced, changing project environment.