Job Description
SHC Federal is seeking an experienced MS365 Engineer with deep expertise in Microsoft Office 365 administration, endpoint configuration, and Windows image engineering. This individual will play a key technical leadership role—partnering with project management and security teams to design, implement, and maintain secure, efficient, and scalable end-user computing environments.
Required Qualifications
- Minimum of 8 years of hands-on experience in Windows or End User Device Engineering.
- Demonstrated expertise administering and troubleshooting Office 365 applications (Teams, SharePoint, OneDrive, Exchange Online, Intune, Autopilot, Azure AD, and SSO).
- Strong experience creating and maintaining Windows-based images and integrating enterprise applications.
- Proven ability to plan, test, and deploy large-scale O365 updates and security patches.
- Microsoft Technology Certification (or equivalent relevant experience).
- Excellent problem-solving, communication, and documentation skills
- Experience supporting secure federal or enterprise environments.
- Familiarity with PowerShell scripting, automation, and configuration management tools.
- Working knowledge of threat protection, compliance, and endpoint security tools.
- Ability to work cross-functionally with project management, cybersecurity, and IT operations teams.
- Collaborate with the PM and SEC technical leadership to define strategy, drive key technical decisions, and establish architectural guidelines, best practices, and conventions.
- Develop, maintain, and support Standard Operating Procedures (SOPs) for Windows and O365 environments.
- Provide consultation and liaison support for tool implementation and onboarding initiatives.
- Perform advanced administration and troubleshooting of Microsoft Office 365 applications, including OneDrive, Teams, SharePoint, Exchange Online, Intune, and Azure AD.
- Create, deploy, and manage Windows-based images and integrate Office 365 applications (Teams, OneDrive, Power BI, etc.) into Windows 10 images.
- Plan, deploy, and manage Office 365 semi-annual enterprise channel updates and security patch cycles.
- Configure Windows profiles, manage Exchange and O365 accounts, and apply endpoint threat protection tools.
- Package and deploy Office 365 applications to Windows endpoints using Intune, Autopilot, or similar enterprise management tools.
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