Director, Talent and Performance Excellence

Reports to: Chief People Officer

Location: Wilmington, NC (HQ) or Remote with regular travel to HQ

Team: People & Culture

Our Company + The Role

Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company – we're building the category-defining platform that will transform how an entire industry operates.

Here's the reality of our trajectory:

• Growing 100% year-over-year
• Our AI product (HOAi) went from $0 to millions in months
• Backed by Cove Hill Partners and JMI Private Equity
• 6M+ doors on our platform, displacing legacy systems

We need someone rare - a leader who understands that exceptional talent and exceptional performance are two sides of the same coin. You'll build the programs that develop our people while simultaneously designing the systems that drive operational excellence at scale.

What You'll Do

• Performance Champion: Lead continuous improvement talent initiatives with the Vantaca Operating System framework (our version of EOS) that drive efficiency, quality, and customer satisfaction
• Culture Builder: Coach managers 1:1 to lead high-performing teams with urgency, clarity, and impact
• Talent Architect: Design learning experiences, manager capability programs, and career frameworks that retain and grow top performers
• Systems Thinker: Build infrastructure that works when we're 350 employees and beyond

You'll ensure we have the right talent in the right roles, equipped with the right capabilities, operating in systems that drive excellence. It's talent density meets operational excellence.

Who You Are

- You can facilitate a kaizen workshop in the morning and coach a leader on difficult conversations in the afternoon

- You've built learning programs that people actually want to attend

- 10+ years in talent management/L&D, with at least 5 in high-growth, progressive-minded environment

- Experience/ familiarity with EOS + Traction

- Organizational psychology background/ education

- You've helped scaled hybrid teams through hypergrowth (bonus if in SaaS)

- Modern HR practitioner who builds programs for how people learn and grow today

- Natural executive presence – you're as comfortable with front-line team members as you are with executives

- You think in systems but execute with empathy

- You get excited about using data to prove talent management impact

- You can build trust with anyone

Success Metrics

Rock Cascade & Alignment Score

• Measure quarterly: % of departments that have successfully cascaded company rocks to team and individual level with documented alignment
• Target: 90%+ of departments by end of year one
• This person would own the framework, tools, and manager capability to make this happen consistently

Rock Completion Rate by Department

• Track: % of departments achieving 80%+ of their quarterly rocks
• Target: 75%+ of departments hitting their rocks each quarter
• Shows that priorities aren't just cascaded, they're being executed

Employee Alignment Score (survey-based)

• Semi-annual pulse question: "I understand how my work contributes to our company's top priorities"
• Target: 85%+ favorable responses

Manager Effectiveness: Rock Translation

• % of managers who conduct quarterly rock cascade sessions with their teams
• % of 1:1s that reference rock progress (trackable if you use a tool like Lattice or 15Five)
• Target: 90%+ manager participation

Increase Time to First Impact of new hires by 50% annually

Build new manager capability program(s) with 90%+ satisfaction and measurable performance improvement

The Package

- Comprehensive benefits from day one

- Unlimited PTO (minimum two-week requirement because we practice what we preach)

- 401K with company match

- Relocation assistance to Wilmington if needed

We need someone who looks at our talent and operational landscape and immediately sees the opportunity. Someone who gets excited about building development programs for people creating AI that's transforming an entire industry. Someone who understands that scaling excellence isn't about choosing between people and process – it's about building both simultaneously.

If you've been waiting for the chance to be the architect of talent and performance systems that matter – to build the programs that become the gold standard for hypergrowth companies – this is it.

Our Core Values (How We Win)

• Accountability Starts with Me - We own our results and support each other
• Unwavering Commitment to Customer Experience - Every interaction is an opportunity to create love for Vantaca
• Always Growing - Incremental improvements compound into greatness
• Win as a Team - Together in victory, together in defeat, always transparent
• Innovate Boldly - We challenge the status quo and shape the industry's future

Apply now or reach out directly to Mike, Sam or Lisa – we move fast on exceptional talent.

Equal Opportunity Statement

Vantaca is committed to building a diverse and inclusive team. We welcome applications from all qualified candidates regardless of race, gender, age, religion, sexual orientation, gender identity or expression, national origin, disability status, veteran status, or any other characteristic protected by law. We believe diverse perspectives make us stronger and more innovative.