T
Tactis
Tactis is a strategic customer experience agency specializing in integrating all aspects of customer experience, from customer experience strategy – enabled through user-centric digital products and advanced contact center services – to the employment of emergent artificial intelligence-based technologies. Through our capabilities, which include strategic customer experience planning, optimization, and operations, we build and operate transformative user touchpoints for public and private sector clients.
Specialties:
Contact Center as a Service (CCaaS), Information Technology, Customer Experience, Advertising, Marketing, Business Process Outsourcing, Contact Center Operations, Drupal, Artificial Intelligence, Machine Learning, Design Thinking, Brand Experience, NICE, ServiceNow, Genesys, Google, Chatbots, Human Centered Design, and Customer Service
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