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eGain Corporation
Rated #1 by Gartner, eGain Knowledge Hub™ improves NPS by 25 points and reduces customer service cost by 75% by delivering trusted answers from a single source of truth. Powered by generative AI, it accelerates knowledge creation and curation by 5X and slashes knowledge gap by 80%. The Hub unifies and orchestrates content management, AI, digital, and analytics capabilities with easy-to-use tools for knowledge managers and authors. Visit www.eGain.com for more info.
Specialties:
customer service software, knowledge management software, contact center software, web self-service software, customer engagement, customer experience, web self-service, analytics, customer support software, digital engagement, and artificial intelligence
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