ContactPoint 360

At ContactPoint360, we partner with the world’s most innovative and Fortune 500 companies, crafting bespoke, efficient solutions that enhance their CX journey. More than a BPO, we are revolutionaries blending human insight with the transformative power of empathy and advanced technology. We believe in simplicity, not complexity. Our team brings together the brightest minds to customize technology and leverage data, ensuring that our Digital CX, Content Moderation, AI Services, Trust & Safety, and AR Management solutions are not only effective but also transformative. Our commitment lies in realizing our partners’ visions, protecting and propelling their interests with meaningful innovation. That’s what sets us apart — that’s what makes us ContactPoint360. We're proud to have a presence in 9 countries, with 12 delivery centers that support 36 languages, 24/7, 365 days a year. • McAllen, US 🇺🇸 • Toronto, Canada 🇨🇦 • Montreal, Canada 🇨🇦 • Monterrey, Mexico 🇲🇽 • Bogota, Colombia 🇨🇴 • Barranquilla, Colombia 🇨🇴 • Montego Bay, Jamaica 🇯🇲 • Athens, Greece 🇬🇷 • Cebu, Philippine 🇵🇭 • Bengaluru, India 🇮🇳 • Kerala, India 🇮🇳 • Cairo, Egypt 🇪🇬 🏆 Better Business Bureau Award 2024 ⭐ A+ Rating! 🏆 AI Excellence Awards Program 🌟 Business Intelligence Group 🏅 IW (Inspiring Workplaces) Award 2024 🌟 Culture & Purpose Award for North America! 🏆 AI Achievement of the Year - Globee Awards 2024 🎉 🥈 Won Silver Award! 🎊 🏆 Comparably Awards • 2024 Best Company Work-life Balance! • 2024 Best Company Leadership! • 2024 Best Company Career Growth! • 2024 Best Company Global Culture! • 2024 Best Company Outlook! • 2024 Best HR Team! • 2023 Best Companies for Women Award! • 2023 Best Companies for Diversity Award! • 2023 Best Company Culture Award! • 2023 Best Company Work-life Balance! • Best CEOs of 2023! 🏆 Certified as a Great Place to Work® 2020, 2021, 2022, 2023 and 2024.