I

iCXeed

51-200 Employees Founded 2022 Outsourcing and Offshoring Consulting

iCXeed is a business process innovator specialising in contact centre services delivery and CX digital journey orchestration. Built on over 65+ years of collective company founder experience working with the global Fortune 1000, we are an alternative to business process outsourcing which traditionally solves problems by adding headcount at a lower cost. We help our clients work smarter in achieving their business outcomes through analytics, AI, and automation complimented with expert Philippine talent. Our business process innovations deliver 40% greater efficiency for your business. Experience the difference of cognitive innovation.

Specialties: Start-ups, Hypergrowth Businesses, Digital Native Brands (DNBs), Fintech / Digital Wallets, Insurtech, Healthtech, E-commerce, Travel & Hospitality, Logistics & Transportation, Blockchain/IoT/Web3, Emerging Technology, Customer Care, Customer Retention , Social Media Creative & Publishing, Proactive Website Chat, Fraud Prevention, Content Moderation, Customer Journey Analytics, Automation, Technical Support, and Lead Generation & Sales

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